Privacy Policy
How we collect, use and protect your personal information
Who We Are
Star Motors is the data controller responsible for your personal data. We are registered in England and Wales with company number .
Address: Lever Street , Middleton, Manchester, M24 5UE
Email: starmotors074@gmail.com
Phone: (07822) 001615
Information We Collect
We may collect the following types of personal information:
Identity Data
Name, title, date of birth, driving licence details
Contact Data
Email address, telephone numbers, postal address
Vehicle Data
Vehicle registration, make, model, mileage (when selling or part-exchanging)
Financial Data
Payment details, finance application information (where applicable)
Technical Data
IP address, browser type, device information, pages visited
How We Use Your Information
We use your personal data for the following purposes:
- To process your enquiries about vehicles
- To arrange and manage vehicle viewings and test drives
- To complete vehicle sales and purchases
- To process part-exchange and sell your car requests
- To arrange vehicle finance (where applicable)
- To provide after-sales support and warranty services
- To send you updates about your purchase or enquiry
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Contract
Processing necessary to perform a contract with you (e.g., vehicle sale)
Legitimate Interests
Processing necessary for our legitimate business interests (e.g., responding to enquiries, improving services)
Legal Obligation
Processing necessary to comply with legal requirements (e.g., vehicle registration, anti-money laundering)
Consent
Where you have given consent for marketing communications
Data Sharing
We may share your data with:
- DVLA - for vehicle registration and transfer
- Finance providers - if you apply for vehicle finance
- Warranty providers - to register your warranty
- Service providers - who help us run our business (e.g., IT services, payment processors)
- Professional advisers - such as lawyers and accountants
- Regulators and authorities - where required by law
We do not sell your personal data to third parties for marketing purposes.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected:
- Enquiries - 2 years from last contact
- Vehicle sales records - 6 years (legal requirement)
- Finance applications - 6 years from end of agreement
- Website analytics - 26 months
Your Rights
Under UK GDPR, you have the following rights:
Access
Request a copy of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your data (in certain circumstances)
Portability
Request transfer of your data to another organisation
Object
Object to processing based on legitimate interests
Withdraw consent
Where processing is based on consent
To exercise any of these rights, please contact us at starmotors074@gmail.com.
Cookies
Our website uses cookies to improve your experience. For more information about how we use cookies, please see our Cookie Policy.
Complaints
If you have concerns about how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Information Commissioner's Office
Website: ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
This policy was last updated in August 2026.